Deposit: A deposit is required when pre-booking accommodation more than 2 weeks in advance. The amount of the required deposit will be confirmed at the timing of making the booking.

Cancellations: In the event of a cancellation, a refund, less a cancellation fee, may be made provided that notification of the cancellation is received at least 10 days prior to arrival. If notification of a cancellation is not made within this time, the refund is subject to the rebooking of the site, less the cancellation fee.

Refunds: If accommodation has been paid for and early departure or cancellation is necessary, any refund will only be made if the remaining nights can be resold, less a cancellation fee. Any refunds will be made by cheque and sent via normal mail, usually within 24 hours.

Occupancy Times: On the day of arrival, on-site accommodation check-in time will depend upon the unit’s availability due to cleaning requirements. Please speak to the Owner in this regard at the time of making your booking. Check-out time is strictly 10.00am. Late departures are subject to unit availability and only with the agreement of the Owner.

Minimum Booking Periods: Please note that all types of accommodation have minimum booking periods throughout school holidays, on public holidays and long weekends. Please speak to the Owner in this regard.